Pet Taxi ( Ride, Wait & Return )
(Includes 15min wait) Your Safe and Hassle-free Local Pet Taxi Service
Service Description
The full door-to-door service for busy owners. Service Description: Ride, Wait & Return The total 'out-and-back' solution. We handle the driving and the waiting so you don't have to. Perfect for vet check-ups, grooming appointments, or a dedicated play session at the park. We’ll pick your pet up, stay with them throughout their appointment (or play with them at the park), and bring them straight back to your door. Includes: Pick up and drop off in our specialised pet-safe vehicle. A safe, private, and comfortable ride for your pet to any Brisbane destination. Whether it’s a trip to the groomers, the airport, or a drop-off at daycare, we provide a specialised "pet-first" transport service in our climate-controlled vehicle. No crowded vans, just one-on-one care from door to door. How to Book: Select Your Zone: Choose the zone based on your pickup suburb (see our Zone Guide below). Check the Time: If your booking is during rush hour (7:00–9:30 AM or 4:00–6:00 PM), please select the 'Peak Traffic Fee' add-on. Need a Hand? If you need us to wait with your pet or if the drop-off requires more than 10 minutes of assistance, please add a 'Wait Time' block. 📍 Quick Zone Guide: Zone 1 ($95): Wellington Point, Ormiston, Capalaba, Cleveland Zone 2 ($99): Thornlands, Birkdale, Manly Zone 3 ($105): Victoria Point, Sheldon, Tingalpa, Wynnum Out-of-Town Transfers - Airport to Gold Coast. Please call or text us. Final price may be adjusted if the incorrect zone is selected. For return trips, please book our 'Ride, Wait & Return' service. 🐱 Important for Cat Owners: To keep your cat calm and safe, they must be inside a secure carrier before pickup. If you don't have a cage, please let us know in advance so we can arrange one for your trip.
Cancellation Policy
Wellington Pet Taxi: Booking & Cancellation Policy 1. Booking & Payment Confirmation: A booking is only confirmed once you receive an automated confirmation email from us. Pricing: Prices are based on the Pickup Suburb Zone selected at checkout. If the incorrect zone is selected, we reserve the right to adjust the final invoice. GST: All prices are inclusive of GST. 2. Cancellations & Rescheduling More than 24 hours notice: Full refund or free rescheduling to a new date. Less than 24 hours notice: A 50% cancellation fee applies to cover lost routing and scheduling time. No-show (10 mins after arrival): The full service fee is non-refundable. 3. Health & Safety (The "Aussie Standard") Vaccinations: All pets must be up to date on core vaccinations (e.g., Vanguard +5 for dogs). Restraint: For safety, all pets must travel in our provided specialised crates or be secured by a pet-approved harness/seatbelt. All cats must be inside a cage during their time with Pet Taxi, incl pick up, travel, drop off. Cat Safety: For their own protection and to prevent escapes, all cats must be secured in a suitable carry cage before we arrive. Cats must remain in their cage during pickup, transit, and until they are safely inside their destination. We cannot transport "free-roaming" cats in the cabin under any circumstances. 🐱 Important for Cat Owners: To keep your cat calm and safe, they must be inside a secure carrier before pickup. If you don't have a cage, please let us know in advance so we can arrange a rental for your trip. Temperament: We reserve the right to decline transport for aggressive or highly reactive animals that pose a safety risk to the driver or vehicle. 4. Liability & Insurance Care & Skill: We guarantee to provide our services with "reasonable care and skill" as per the Consumer Guarantees Act. Owner’s Risk: While we take every precaution, pets with pre-existing medical conditions or elderly pets travel at the owner’s risk. Veterinary Emergencies: In the event of a medical emergency during transit, we will take your pet to the nearest vet. All associated vet costs remain the responsibility of the owner. 5. Cleaning Fee A $50 cleaning fee may be charged for significant "accidents" (e.g., sickness or heavy soiling) that require professional sanitization before the next passenger can board.
Contact Details
0409 226 388
hello@pettaxi.au
Wellington Point QLD, Australia